UX / UI Design
The objective of this project was to improve the unemployment section of the Oregon.gov website, in order to optimize its usability and help diminish the burden experienced by users who are currently facing a difficult period in their lives.
UX / UI Design
Wireframes
Mockups
Micro Animations
Figma
Miro
Google Slides
Our design team was composed of nine members and we are operating within a time frame of five weeks.
We added a new navigation system with consistent style elements to match Oregon.gov. We used hover animations to display essential information and reduce text density, resulting in a modern and improved user experience.
We created a user account system for convenient access to essential information and a checklist for an easy unemployment application process. The system has dedicated navigation for easy access to all account holder areas.
John is a 42 year old inventory specialist in Oregon with a chronic health condition who has recently been laid off due to workforce reduction. He has never filed for unemployment, and the amount of information on the website is overwhelming and confusing. He is not sure where to start.
John is worried because of a layoff, he needs an income.
Looks on unemployment site in order to file a claim.
Unfamiliar with the process, needs to locate benefits estimator and needs help from FAQ.
Application is text heavy and user feels overwhelmed.
Not enough information for each step, needs to refer back to FAQ.
John wants to use job search but cannot sort jobs based off his needs.
We analyzed the website and identified areas for improvement in the informational architecture to enhance user flow and align with user needs. We also aimed to establish consistency with Oregon.gov's design styles.
Following an analysis of the existing website and the desired improvements, we created preliminary sketches as a starting point for ideation, before moving on to a more detailed and high-fidelity version.
We reviewed the information architecture, grouped similar content, and reorganized the structure to improve user flow for a more intuitive experience.
Our design focuses on cohesive colors that convey a sense of safety and trust and align with the official government website. We prioritize accessibility by carefully choosing fonts and sizes, using bold fonts and verifying contrast levels. Our goal is to create a user-friendly environment for all.
UX Research
Streamline the process of booking mental health services on an existing school app to provide greater convenience to students accessing school resources.
UX / UI Design
Revamped in order to meet modern standards, with the goal of enhancing user experience and making it more user-friendly.